Baublebari Terms of Purchase
These Terms of Purchase (“Terms”) govern your purchase of luxury jewelry, personalized accessories, curated homeware, and other products (“Products”) from Baublebari’s official website (www.baublebari.com, “Website”). By placing an order through the Website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all accessible on the Website). Please review these Terms carefully to ensure a seamless and satisfying shopping experience with Baublebari.
Order Placement & Acceptance
Order Submission
When you submit an order on the Website, you are making a binding offer to purchase the selected Products at the listed price, denominated exclusively in United States Dollars (USD). All orders are subject to Baublebari’s acceptance, and we reserve the right to reject or cancel any order for valid reasons, including but not limited to:
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Product unavailability (e.g., a limited-edition jewelry piece selling out, or a personalized accessory exceeding our production capacity).
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Pricing or product description errors (e.g., typos in USD pricing, incorrect details about a diamond’s carat weight or a homeware item’s material).
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Suspected fraudulent activity (e.g., invalid payment information, unauthorized use of a payment method, or duplicate orders with suspicious shipping details).
Order Confirmation
Upon receiving your order, we will send an order acknowledgment email to the email address you provided. This email confirms we have received your request but does not constitute acceptance of your order. Formal acceptance occurs only when we send a shipping confirmation email (which includes tracking details for your package). At that point, a binding contract between you and Baublebari for the purchase of the ordered Products is formed.
Fulfillment & Delivery
Order Processing & Shipping
Baublebari is committed to delivering your luxury Products with efficiency and care, adhering to the following timelines:
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Processing & Shipping Time: All orders are processed and shipped within 1–3 business days (Monday–Friday, excluding major holidays such as Christmas, Thanksgiving, and New Year’s Day). For personalized Products (e.g., engraved necklaces, monogrammed cufflinks), we may require the full 3 business days to ensure meticulous craftsmanship, but we will always prioritize timely dispatch.
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Delivery Time: After shipment, your order will be delivered to your designated address within 6–12 days from the date of the shipping confirmation email. This timeline accounts for standard transit for all deliveries, whether domestic or international, and we partner with trusted carriers to ensure your Products arrive safely and on schedule.
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Global Free Shipping: Baublebari offers complimentary global shipping for all orders, with no minimum purchase requirement. No additional shipping fees will be added at checkout or after order placement, regardless of your delivery location or the size/value of your order.
Delivery Responsibilities
You are responsible for providing a complete, accurate shipping address and for being available to receive the delivery (if signature is required). If a delivery is delayed or returned due to an incorrect address, recipient unavailability, or refusal to accept, you may be required to cover additional shipping costs for reshipment. Baublebari is not liable for Products lost or damaged due to factors beyond our control (e.g., carrier negligence, extreme weather) once the carrier confirms receipt of the package.
Pricing & Payment
Currency & Pricing
All Product prices on the Website are displayed and charged exclusively in United States Dollars (USD). Prices include any applicable taxes (e.g., sales tax for orders shipped to U.S. states where Baublebari has tax obligations) unless stated otherwise at checkout. We reserve the right to adjust Product prices at any time, but such changes will not affect orders for which we have already sent a shipping confirmation email.
Payment Methods
We accept the following secure payment methods for orders, all processed in USD:
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Major credit cards (Visa, Mastercard, American Express, Discover).
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Digital wallets (PayPal, Apple Pay, Google Pay).
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Baublebari store credit (issued via previous refunds or promotional offers).
By providing payment information, you represent and warrant that you are the authorized user of the payment method, the information is accurate and current, and you have sufficient funds or available credit to cover the total order cost in USD. Payment is processed immediately upon order placement; if payment is declined, your order will not be processed, and we will notify you via email to request updated details.
Returns & Refunds
Return Eligibility & Period
You may return eligible Products for a refund or exchange within 60 days from the date of delivery, subject to the following conditions (aligned with the quality and personalization standards of luxury Products):
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Products must be unused, undamaged, and in their original condition—including intact tags, brand dust bags, gift boxes, and all accompanying accessories (e.g., care booklets, polishing cloths for jewelry).
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Personalized Products (e.g., items with custom engraving, photo lockets, or monograms) are eligible for return only if the personalization is incorrect (e.g., misspelled name, wrong birthstone) or the Product is defective (e.g., loose diamond setting, faulty clasp).
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Final Sale Products (clearly marked as “Final Sale” on the product page) are not eligible for return or refund.
Refund Processing
Once we receive and inspect your returned Product (typically 3–5 business days after you ship it), we will process your refund within 5–10 days. The refund will be credited back to your original payment method in USD, matching the amount you paid for the Product. Global free shipping applies to all orders, and we will not deduct any shipping costs from your refund (except in cases where an order is canceled after it has been shipped).
You will receive a refund confirmation email once the request is processed. The time it takes for the refund to appear in your account depends on your payment provider: 3–7 business days for credit/debit cards, 1–3 business days for digital wallets, and instant crediting for Baublebari store credit.
Product Information & Availability
Product Descriptions
We strive to provide accurate, detailed descriptions of all Products—including details about materials (e.g., “14k gold plating,” “conflict-free diamonds”), dimensions (e.g., “18-inch necklace chain”), and care instructions. Minor variations may occur (e.g., subtle color differences in gemstones, slight variations in engraving font due to handcrafting), but these do not constitute a defect and do not qualify for return unless the Product differs significantly from the description.
Product Availability
Product availability is indicated on the Website (e.g., “In Stock,” “Backorder”). If a Product becomes unavailable after you place an order, we will notify you via email within 2 business days and offer two options: a full refund (processed within 5–10 days in USD) or a replacement with a similar Product of equal or greater value (shipped via global free shipping).
Account Responsibility
If you create a Baublebari account to place orders, you are responsible for maintaining the confidentiality of your username and password, ensuring all account information (e.g., shipping address, payment details) is accurate and up-to-date, and overseeing all activities conducted under your account. If you suspect unauthorized use of your account, contact our customer service team immediately at service@baublebari.com.
Contact Us
If you have questions, concerns, or disputes related to these Terms or your Baublebari purchase—including inquiries about USD pricing, order status, or return eligibility—please contact our luxury support team:
Email: service@baublebari.com
Response Time: We aim to reply to all inquiries within 24 business hours, ensuring our support matches the quality and attention to detail of our Products.
